Help
Support
Last updated October 4, 2026
Contact
support@thevisionary.app. Include the email on your account if you have one, and what you were trying to do. For a billing mistake, say the date you were charged.
What's free, and what's Pro
You can build a vision, use week one of your plan, check off Today and keep a streak without an account or a card. Pro adds the ongoing coach, a new plan each week, and your full history. Prices are on the pricing page for the website, and in the app before you confirm an App Store subscription.
Cancel a subscription
On the website: sign in, tap your profile picture, then Manage account → Billing, and cancel. You can also email support@thevisionary.app from the address on the account.
In the iPhone app: Apple bills you. Open the Settings app → Apple Account → Subscriptions → Visionary, and cancel. You keep Pro until the end of the period you already paid for.
Deleting your Visionary account does not cancel an Apple subscription. Cancel that in Settings first if you don't want to be charged again.
More detail is on Cancellation & Refunds. Apple refunds go through reportaproblem.apple.com.
Restore an App Store subscription
On the iPhone, open Pro in the Visionary app and tap Restore Purchases. On the website, sign in with the same account and Pro follows you.
Delete your account
- Sign in.
- Open your profile.
- Tap Delete my account and confirm.
That erases the account and the progress saved on it, including a page you published. If you can't sign in, email support@thevisionary.app and we'll delete it. If you subscribed through Apple, cancel that subscription separately. It keeps billing until you do.
Report a page or an AI answer
- On a public page (thevisionary.app/s/…), open Report this page at the bottom. You can also hide that creator's pages on your device.
- On an AI answer, idea, vision, plan or launch kit, tap Report.
- Or email support@thevisionary.app with the link.
We review reports and can take a public page offline.
Common questions
I'm under 18. You can use Visionary if you're 13 or older and a parent or guardian says it's OK. There's a page for parents. Public pages from people under 18 can't list a phone number or email.
Is the income on a plan guaranteed? No. Earnings are a range, not a promise. Sample profiles on the homepage are examples, not customers.
Where does my writing go? AI features send it to Anthropic (Claude). Business lookup also sends a search query to Brave Search. You're asked to agree first, and you can turn it off under AI & Privacy on your profile. See the Privacy Policy.