Cancellation & Refunds

New Visionary Pro subscribers get a 7-day free trial. Cancel before it ends and you won't be charged. If you don't cancel, your subscription starts automatically at the price you chose: $12/month or $79/year.

• Sign in at thevisionary.app, tap your profile picture, then Manage account → Billing, and cancel your plan.
• Or email support@thevisionary.app from the address on your account and we'll cancel it for you.

When you cancel, you keep Pro until the end of the period you've already paid for, and you won't be charged again. Your report and progress stay saved, and the free features keep working.

• Monthly plans: payments aren't refunded for partial months, but cancelling stops all future charges.
• Annual plans: if you cancel within 14 days of an annual charge (including your first one after the trial), email us and we'll refund it in full. After 14 days, you keep Pro until the year ends and won't be renewed.
• Mistakes and problems: if you were charged in error, charged twice, or couldn't use Pro because of a problem on our side, email us within 30 days and we'll make it right, usually with a full refund.

Approved refunds go back to your original payment method, usually within 5–10 business days depending on your bank. Where the law gives you more rights than this policy, those rights apply.

Email support@thevisionary.app and we'll get back to you within 2 business days. Full details are in our Terms of Service.